Business Process Analyst

Business Process Analyst providing executive-level administrative and operations support to the Directorate for Business Operations Front Office within OUSD(A&S). This role is for an organized, detail-oriented professional who can manage complex correspondence, suspense actions, and front-office operations in a fast-paced DoD headquarters environment.

What you'll do

- Manage all incoming/outgoing correspondence and suspense actions using CATMS, ensuring timely completion and leadership visibility

- Maintain executive calendars, coordinate appointments, meetings, conferences, and senior leader engagements

- Oversee Official Representation Funds (ORF) program management, tracking expenditures and maintaining compliance documentation

- Coordinate official travel arrangements, travel orders, vouchers, and personnel action packages for Directorate personnel

- Analyze administrative workflows and recommend process improvements; develop databases, spreadsheets, and reporting tools to support Directorate operations

- Plan and coordinate logistics for meetings, conferences, and executive events, including preparation of briefing materials and action item tracking

- Perform editing, formatting, proofreading, and quality assurance on correspondence, reports, and official documents to ensure DoD compliance standards

Mission

This position supports the Office of the Under Secretary of Defense for Acquisition and Sustainment (OUSD(A&S)), specifically the Directorate for Business Operations (DBO) Front Office. The role directly supports the Executive Director and senior leadership in executing DoD acquisition and sustainment mission priorities through seamless administrative and business operations management.

Required skills

• Correspondence and Task Management System (CATMS)
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
• Executive correspondence management
• Suspense action tracking and management
• Travel coordination and logistics
• Meeting planning and coordination
• Administrative operations management
• Document editing and quality assurance
• Data organization and analysis
• DoD administrative procedures