Deploy, install, and troubleshoot network infrastructure and end-user equipment at remote CBP sites across 300+ ports of entry and Border Patrol stations. This role requires independent judgment, extensive travel (75–90%), and the ability to solve problems on-site when documentation doesn't match reality.
Mission
U.S. Customs and Border Protection operates continuous security operations at land, air, and sea ports of entry plus remote Border Patrol stations. This role directly supports CBP's ability to maintain operational IT infrastructure at sites ranging from developed facilities to austere remote locations hours from support, ensuring officers and agents can perform their mission without IT interruption.
Required skills
- Cisco layer 2/3 device configuration and troubleshooting
- Palo Alto firewall products
- Microsoft Windows operating systems
- Linux operating systems
- Network infrastructure deployment
- End-user equipment installation and configuration
- On-call support rotation
- Field troubleshooting and problem-solving