Network Engineer supporting DHS enterprise infrastructure, responsible for engineering, configuring, and troubleshooting complex federal-scale WAN/LAN/wireless networks and perimeter security controls. Ideal for experienced network engineers seeking a hybrid role with significant federal agency exposure.
What you'll do
- Configure, deploy, and maintain enterprise-grade switches, routers, firewalls, VPN gateways, and load balancers across DHS operational environments
- Provide Tier 2/3 escalation support for network outages, circuit degradations, and performance issues with root cause analysis and vendor coordination
- Support planning, installation, and cutover of network hardware upgrades, SD-WAN transitions, and cloud interconnect implementations (AWS/Azure/GCP)
- Maintain accurate network documentation including Visio diagrams, topology maps, inventory databases, SOPs, and change control tickets in ServiceNow/Remedy
- Support 24/7/365 on-call rotation for critical network incidents, responding within SLA limits and driving cross-functional escalation
- Travel up to 35% within the United States on scheduled or short-notice basis to support remote field sites and infrastructure modernization projects
Mission
Supports the Department of Homeland Security (DHS) mission and enterprise network infrastructure. The role enables CBP operations through seamless integration of advanced networking technologies and adaptive infrastructure solutions aligned with DHS security mandates and federal standards.
Required skills
- Network Engineering & Enterprise Infrastructure
- TCP/IP, BGP, OSPF, EIGRP, MPLS
- Cisco Technology (switches, routers, firewalls)
- VPN & VLAN Configuration
- Firewall Technologies
- WAN/LAN/WLAN Design & Troubleshooting
- Root Cause Analysis (RCA)
- Network Documentation (Visio, ServiceNow)
- Tier 2/3 Escalation Support
- Cloud Interconnect (AWS/Azure/GCP)