System Administrator I supporting USAFCENT's Combined Air Operations Center at Shaw AFB, managing enterprise IT infrastructure, security compliance, and operational systems for a critical DoD mission.
Mission
This role directly supports USAFCENT's Combined Air Operations Center (CAOC) at Shaw Air Force Base, providing essential IT infrastructure management and technical operations for air combat command and control systems. The position is foundational to maintaining secure, reliable systems across a defense organization executing national security missions.
About this role
About Agile Defense
At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.
Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.
Job Title: System Administrator I
Location: On-Site, Shaw AFB, SC
Clearance Level: Must have secret to start, but TS strongly preferred: Minimum 1 per shift with active/current Top Secret Clearance with SCI eligibility
Required Certification(s):DoD 8140 DCWF 451, Intermediate Level; and Microsoft Certified Solution Associate (MCSA) or equivalent certification
Job Description
The employee shall operate, maintain, administer and manage Enterprise Systems server and client hardware, software, applications and mobile services as support to the USAFCENT Combined Air Operations Center (CAOC). Will also perform technical support and O&M activities for systems and infrastructure, and support cross domain solutions as required.
Education and Background
- Associates degree in Computer Science or related field; or 4+ years of IT Domain Knowledge experience; AND - DoD 8140 DCWF 451, Intermediate Level; and Microsoft Certified Solution Associate (MCSA) or equivalent certification
Years of Experience
4+ years
Required Skills
- Design, write, modify and implement software programs/applications. Develop “glue-ware” to support operational client applications and security patches.
- Provide Tier 2 technical support.
- Install, configure, operate, manage, troubleshoot, repair, upgrade, inspect and maintain server systems (physical and virtual), including administration of core and functional services.
- Manage and administer user accounts, profiles and access.
- Monitoring user access and adherence to established policies and procedures to ensure a secure operating environment.
- Monitor workstation and server logs for errors and failures and perform appropriate troubleshooting and maintenance.
- Provide technical assistance for assigned projects.
- Provide desktop, server and software application integration support.
- Operate and maintain monitoring and analysis tools; including but not limited to Assured Compliance Assessment Solution (ACAS) and Host Based Security System (HBSS); and detect, analyze and resolve platform, infrastructure and system problems.
- Monitor and control system performance, utilization and capacity to ensure optimal performance, availability, serviceability and recoverability; and report any vulnerabilities or deficiencies to government technical representatives.
- Evaluate current architecture, research current technologies/solutions; and provide systems hardware/software upgrade and replacement recommendations for end-oflife/end-of-support COTS products to government technical representatives.
- Assist with the tracking and management of COTS licenses, warranties, service level agreements renewals for systems equipment and software.
- Coordinate with system program offices (or commercial vendors) and implement approved hardware/software changes, upgrades and enhancements, as directed by the Government.
- Update and maintain as-built systems/server configuration and connectivity drawings, diagrams and documentation.
- Support cloud services.
Preferred Skills
- Ability to work independently and as a team
- Ability to brief colleagues and leadership
- Excellent customer service skills
- Ability and willingness to learn
- Ability to work in a high energy environment
Working Conditions
Typical office and WFH settings.
Required skills
- Server administration (physical and virtual)
- User account and access management
- System monitoring and log analysis
- ACAS and HBSS tool operation
- Windows system configuration and troubleshooting
- Software deployment and patching
- Cross-domain solution support
- Cloud services administration
- COTS license and warranty tracking
- Technical documentation and diagrams