First-level IT helpdesk support role requiring active TS/SCI polygraph clearance, located in Annapolis Junction on a Friday-Monday evening shift. Ideal for individuals balancing technical support fundamentals with security-cleared environment work.
Mission
ELEVI is a government contracting firm supporting federal and commercial clients. This role supports a classified federal program requiring full security clearance vetting and polygraph examination.
Required skills
- ServiceNow ticketing system
- Hardware troubleshooting
- Software installation and configuration
- Network connectivity diagnosis
- Password reset and account management
- Printer and peripheral support
- IT asset inventory management
- Customer service
- Technical documentation
- Help desk support