Operate and maintain secure enterprise VoIP and VTC systems at Fort Huachuca while ensuring high availability, performance, and compliance with security standards. This role is ideal for systems administrators seeking hands-on infrastructure work in a mission-critical DoD environment.
Mission
Fort Huachuca is a major Army intelligence and cyber installation. This Systems Administrator role supports critical enterprise communications infrastructure that enables vital military command, control, and intelligence operations across the installation.
About this role
About Agile Defense
At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.
Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.
Requisition #: 1907
Job Title: Systems Administrator - Unified Capabilities
Location: Fort Huachuca, AZ, Onsite
Clearance Level: Secret, Must Have Clearance to Start
Required Certification(s): CompTIA Security+ AND within 90 days Microsoft AZ-900 or CompTIA Sever+ or Cloud+
Essential Job Duties
Responsibilities include:
- Operate, maintain, secure, and update enterprise VoIP and VTC systems to ensure system integrity and security.
- Configure, patch, and scan systems to maintain high availability and optimal performance.
- Respond to incident tickets, service requests, and restoration of services, as well as process requests for change.
- Maintain documentation of server/system characteristics, physical/logical capability diagrams, and security policies/settings.
- Notify the Government of any "critical" or "high" incidents impacting critical systems and services.
- Troubleshoot, repair, and recommend changes to VoIP and VTC infrastructure to ensure robust and sustainable systems.
- Perform availability and performance monitoring, including trend analysis to assess service quality.
- Employ best business practices to provide secure, standardized, and scalable VoIP and VTC systems.
Qualifications
- Bachelor's in computer science, Cybersecurity, Data Science, Information Systems, Information Technology, or Software Engineering
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0 years of experience with BS/BA
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2 years of experience with AA/AS
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4 years of experience with no degree
- CompTIA Security+ AND within 90 days Microsoft AZ-900 or CompTIA Sever+ or Cloud+
- Expertise in VoIP and VTC system operations, maintenance, and security.
- Experience with system configuration, patching, and vulnerability scanning.
- Strong troubleshooting and problem-solving skills for infrastructure support.
- Ability to create and maintain detailed system documentation and diagrams.
- Knowledge of availability and performance monitoring tools and techniques.
- Experience with Avaya, CUCM, Oracle, or Ribbon VOIP devices
- Familiarity with security policies and compliance standards within enterprise environments.
- Active Secret US security clearance
Required skills
- VoIP system operations and maintenance
- VTC (Video Teleconference) system administration
- System configuration and patching
- Vulnerability scanning
- Enterprise infrastructure troubleshooting
- System documentation and diagramming
- Availability and performance monitoring
- Security policy implementation