You will lead the technical architecture and remediation planning for a managed vulnerability and patch management service. This role is responsible for overseeing lane assignments, reviewing technical plans, managing specialist escalations, and ensuring the quality of all remediation runbooks. You will serve as the primary technical authority, coordinating across 15 different technology lanes while maintaining deep expertise in at least two major areas.
Mission
This permanent position is contingent on Reveald winning a contract to deliver managed vulnerability and patch management services. The role supports enterprise-scale infrastructure remediation across Windows, networking, virtualization, and storage platforms.
About this role
About this opening: this is a permanent position employed by Reveald, and it depends on Reveald winning the contract it is bidding for. No security clearance is required. To be confirmed: salary (depends on experience), location, work arrangement and onsite days, on-call expectations, number of hires and start date.
You will lead the technical architecture and remediation planning for a managed vulnerability and patch management service. This role is responsible for overseeing lane assignments, reviewing technical plans, managing specialist escalations, and ensuring the quality of all remediation runbooks. You will serve as the primary technical authority, coordinating across 15 different technology lanes while maintaining deep expertise in at least two major areas.
What you'll do
• Own the technical remediation architecture and planning for Windows servers, network infrastructure, virtualization, storage, and security configuration controls.
• Develop comprehensive runbooks that include host and service impact lists, applicability evidence, reboot sequences, and rollback procedures.
• Diagnose failed updates and recommend safe corrective actions to restore service and security.
• Coordinate with specialist engineers and the client's platform owners to ensure high-availability services remain stable during maintenance windows.
• Translate configuration findings into actionable hardening, segmentation, or mitigating controls while tracking exception expirations.
• Verify that all remediation actions meet functional acceptance criteria and produce auditable evidence for closure.
• Provide clear risk communication to stakeholders and coordinate cross-agency service impacts with managers and vendors.
What you bring
• Eight or more years of experience in enterprise infrastructure or security engineering.
• Three or more years of experience leading cross-platform remediation efforts.
• Deep technical proficiency in Windows Server administration (PowerShell, clustering, update tooling) or Network infrastructure (firmware, routing, switching, vendor upgrade procedures).
• Significant experience in virtualization or storage engineering, including lifecycle management, cluster operations, and recovery.
• Proficiency in security hardening, CIS/DISA benchmarks, and implementing compensating controls.
• A disciplined approach to change control, including the ability to identify service dependencies and assess business impact.
• The ability to produce high-quality technical documentation and step-by-step recovery plans.
• A proven track record of managing failed changes, including knowing when to stop, recover, or roll back.
Nice to have
• A detailed skills matrix identifying specific technology lanes you are qualified to lead or support.
• Experience working with OEM support for complex or high-risk hardware upgrades.
• Familiarity with passive discovery and vendor safety plans for Operational Technology (OT) environments.
Required skills
- Remediation architecture
- Windows Server
- Network infrastructure
- Virtualization
- Security configuration
- Runbooks
- Team leadership