Virtual Desktop Engineer II responsible for designing, deploying, and maintaining FBI Virtual Desktop Infrastructure systems at scale, primarily Omnissa Horizon and Citrix environments. The role demands deep VDI expertise and ability to work in a mission-critical federal environment.
What you'll do
- Design and deploy VDI solutions including Omnissa Horizon and Citrix environments with planning, implementation, training, and ongoing support
- Engineer and maintain Microsoft OS baseline images for FBI endpoints ensuring DISA STIG and FBI security standard compliance
- Develop and maintain PowerShell automation scripts and Infrastructure-as-Code for provisioning, patching, and system provisioning
- Monitor system and application performance, identify bottlenecks, and optimize VDI infrastructure in large-scale environments
- Ensure systems meet security, availability, and compliance requirements through backup strategies, redundancy planning, and system accreditation support
- Provide final-tier support, vendor liaison, and technical documentation for Tier 1 and Tier 2 staff
- Conduct knowledge transfer and training for government staff on virtualization platforms and infrastructure
Mission
This role directly supports the FBI's enterprise virtualization infrastructure, enabling secure desktop and application delivery across the organization. The work involves maintaining compliance with DISA STIG and FBI security standards while ensuring operational continuity for a large federal agency.
Required skills
- Virtual Desktop Infrastructure (VDI)
- Omnissa Horizon
- Citrix Virtual Apps and Desktops
- Microsoft OS baseline imaging
- DISA STIG compliance
- VMware vSphere
- PowerShell scripting
- Active Directory